2. Shipping & Delivery
2.1 What is your delivery time?
All the products visible in our products section with an “add to cart” button are in stock and can be shipped out within 5 working days, usually sooner. Depending on your location the delivery time will vary; within the Netherlands it is approx. 1-3 working days, inside EU is 5-7 working days.
2.1. Shipping costs for lighting:
Netherlands - Free shipping for all orders over €35
Belgium - Free shipping for all orders over €35
Europe: - Free shipping within Europe for orders over €200,00
Shipping costs within Europe: €15 - €40 (weight and country dependent)
Free Local Pickup at Keerpunt 10
4.2 I have received my order, but it seems it doesn’t actually work/has a defect.
In the rare case that a product has a defect, or is delivered incomplete/with parts missing, send us an email with the defect or missing part, and we’ll make sure you’ll receive a replacement free of shipping cost.